Privacy Policy

Last updated August 27, 2025

Your privacy is very important to me. This Privacy Policy outlines how I collect, use, and protect your personal information when you visit this website or use my services.

1. Who I Am

This website is operated by Mackenzie Glassner, a licensed mental health therapist providing individual therapeutic services based in Polyvagal Theory, Internal Family Systems Therapy, Relational Therapy, and Attachment Theory.

2. Confidentiality and Your Health Information

As a mental health professional, I adhere to strict confidentiality standards as outlined by state and federal law, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

All information you share with me during the course of therapy is confidential and will not be disclosed without your written consent, except in situations where disclosure is required by law (e.g., threat of harm to self or others, suspected abuse or neglect, or court order).

3. Information Collected Through This Website

When you visit this site, I may collect limited personal information such as:

  • Your name and contact details if you fill out a contact or intake form.

  • Information provided via email or contact forms.

  • Non-identifying technical data (e.g., browser type, IP address, device type) via cookies or analytics tools to improve website functionality.

Note: Do not submit sensitive health information through online forms or email. These methods are not guaranteed to be secure.

4. How Your Information Is Used

Information you provide may be used to:

  • Respond to inquiries or requests.

  • Schedule appointments.

  • Deliver therapeutic services (if we enter into a therapeutic relationship).

  • Improve this website and services.

Your data will never be sold, rented, or shared with third parties for marketing purposes.

5. Use of Third-Party Services

This website may use third-party services (such as scheduling tools, analytics, or secure messaging platforms). These services are carefully chosen to ensure they maintain industry-standard security and privacy practices.

6. Your Rights

You have the right to:

  • Request access to your personal information.

  • Correct or update any personal data I hold about you.

  • Withdraw consent or request deletion of your information (where applicable).

  • File a complaint with a regulatory body if you believe your privacy rights have been violated.

7. Security Measures

Reasonable precautions are taken to protect your personal information both online and offline. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Links to Other Sites

This website may contain links to external sites. I am not responsible for the privacy practices or content of other websites.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Me

If you have any questions about this Privacy Policy or how your data is handled, please contact me.